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Help/How-To
On this page you can find instructions on how to use your Revolver products, as well troubleshooting tips for any issues you might encounter. More info will be posted gradually.
Assembly
Charging
Troubleshooting Guide
My PCC Doesn't Work... My E-cig Doesn't Work...- My battery does not work...
- My atomizer does not heat up...
- I do not get any vapor...
- I can't taste the flavor in my cartridge...
Instructional Videos
How to refill Elite cartridgesHow to refill Gemini cartridges
- Make sure you PCC itself is charged.
- Charge your PCC using the USB cable in a USB slot or with the provided wall plug.
- Make sure the battery is screwed into(Elite) or pushed into(Gemini) charge port firmly in your PCC.
- (Elite Only)When you charge your battery, make sure you press and hold the button for 3 to 4 seconds. The light will start blinking and change from green to red to indicate that the battery is charging.
- Make sure the battery is working...
- Contact customer service.
- Make sure your PCC is charged.
- Charge your PCC with the USB cable in a USB port.
- Charge your PCC with the USB cable in the provided wall plug.
- Contact customer service.
- Fully charge your PCC with the USB cable in a USB port.
- Fully charge your PCC with the USB cable in the provided wall plug.
- Contact customer service.
- Charge the battery in your PCC.
- Make sure cartridge is not clogged.
- Try battery with a working atomizer.
- Make sure no juice got into the battery...
- Carefully blow off your battery with canned air. Hold canned air back 10 to 12 inches to avoid damaging the battery.
- Contact customer service.
- Make sure your battery is charged.
- Make sure cartridge is not clogged.
- Try atomizer with a working battery.
- Make sure your atomizer is clean...
- Carefully blow off your atomizer with canned air. Make sure you stay back 10 to 12 inches to avoid damaging the atomizer.
- Contact customer service.
- Make sure cartridge has liquid in it and that it isn't dry.
- Refill or replace your cartridge
- Your battery may be dead. Charge the battery in your PCC.
- Check to see if your atomizer is heating up...
- Contact customer service.
- Make sure your cartridge has liquid in it and that it isn't dry.
- Refill or replace your your cartridge
- Make sure your battery is charged.
- Contact customer service.
- Clean your battery.
- Carefully blow off the end of your battery using canned air. Hold the canned air back 10 to 12 inches to avoid damaging the battery.
- Dab the end of the battery dry with a cotton swab, paper towel, or similar item.
- Your cartridge may be partially clogged.
- Replace or clean out your cartridge.
- Contact customer service.
- Make sure your battery is screwed on tightly to the atomizer.
- Make sure the polyfill (fibrous material) in your cartridge is making contact with your atomizer.
- Use a paperclip or similar item to "fluff" up the polyfill.
- Your cartridge could be empty or out of liquid.
- Replace or refill your cartridge.
- Your battery could be dead.
- Recharge your battery in your PCC.
- Contact customer service.
- Take shorter drags on your E-cig.
- PG (propylene glycol) is one of the main ingredients in the cartridges and eLiquid. For a small percentage of people it may cause mild irritation.
- Try switching to VG (vegetable glycerin) eLiquid.
- If irritation persists, discontinue E-cig use.
- Contact customer service.
Instructional Videos
Video Provided By: Rick
Video Provided By: Rick
